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Shipping & Returns

POSTAGE PRICES

 We offer free UK delivery with the option to upgrade. Please see the table below. 

Postage Charge Delivery Time
Free Delivery 3-5 Days
First Class £1.50 1-2 Days
Next Day Delivery* £7.49 Guaranteed by 1pm next working day

  

*Please also note that Next Day is the next working day after dispatch.
 
Items may be sent out separately so may be received at different times.
 
We are now able to offer Overseas Postage from £15.
 
Please note: Any import taxes or additional fees are to be paid for by you, the customer, so please check if there may be any additional charges.
 
We redeem the right to alter any postage charge if the incorrect delivery option has been selected.
 
Larger parcels will be sent via courier.

 

LEAD TIMES

 All items are usually dispatched within 1-3 days

Although we endeavour to dispatch all orders by the above lead times, these may be affected by circumstances beyond our reasonable control.
 

 

RETURNS POLICY

 We accept returns as long as the item is in the exact same condition as sent to the customer and returned in 7 days of purchase.

 
Postage charges are to be paid in full by the buyer.
 
All personalised items are non-returnable, so please make sure all spellings are correct before completing the order.
 
We also recommend sending it back to us via a signed for delivery option, as we can not be held responsible for any lost or damaged items returned.
 
If you want to return an item, please contact us before doing so and we will give you the relevant information on how to do so.